© 2001 by Oxford University Press
Journal of the National Cancer Institute, Vol. 93, No. 1, 6-7,
January 3, 2001
© 2001 Oxford University Press
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Hospital Marketing Practices: When Is It Appropriate to Advertise New Technology?
Ethicists and experts in health-care marketing are expressing criticism of how some hospitals are marketing their oncology services. Hospitals are promoting proceduressuch as lung-cancer screening using spiral computed tomographythat have not been fully validated in clinical trials. Others are turning to celebrity endorsements (see related story, p. 8) or are touting their high patient-satisfaction scores while failing to mention clinical success rates.
"The best marketing is marketing that educates," noted Rhoda Weiss, a Los Angeles-based consultant and speaker on health-care marketing and strategy. "Marketing can be great in terms of educating people and letting people know whats out there. But it can also mislead people and take advantage of people who are hypochondriacs or who are vulnerable because theyre ill."
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Competitive Pressure
In an interview, medical writer Christine Blackett Schlank, author of Medicine and Money (Silver
Marketing the Technology
Ethical Questions
